Support that reaches you wherever you are
AI Coffee Solutions comes into it’s own when it comes to after sales support, with a dedicated support officer for your coffee offering and technician bases in every major city in Australia.
What we can do to support you
Training
Training is crucial to any business, it means your staff have more to contribute to your business and means they focus less on trying to get something right and more time learning skills to create an all-rounder in your workforce.
AI Coffee Solutions offer on-site training to all our customers, anytime and anywhere. We know a thing or two about coffee so will keep your staff motivated and satisfied with what they’re doing.
Give us a call to see what we can do for you or what we know and let’s talk service.
Telemetry
CAYE Technologies Telemetry – Smarter Coffee Management
At Ai Coffee Solutions, we proudly leverage CAYE Technologies’ advanced telemetry platform — a powerful system that transforms the way coffee equipment is managed, maintained, and optimised.
Through real-time data analysis and remote diagnostics, CAYE Technologies gives both our customers and our nationwide team of certified technicians unprecedented control, insight, and efficiency.
Below are some key elements that identify each of the telemetry platforms in detail. If you want to utilise some of these notes up to you
Key Benefits for End Users:
- Real-Time Analytics:
The telemetry platform provides live performance data, drink counts, maintenance alerts, and operational reports — empowering you to understand customer trends, optimise stock management, and make smarter business decisions. - Predictive Maintenance:
By analysing machine performance patterns, the platform identifies early warning signs of potential issues. This predictive insight allows maintenance to be scheduled proactively, reducing downtime and extending the life of your equipment. - Remote Data Access:
Whether you’re managing a single site or multiple venues, you can access your machine’s live status, performance reports, and cleaning cycles remotely — anytime, anywhere — ensuring you stay informed and in control.
Key Benefits for Ai Coffee Solutions Technicians:
- Remote Remedial Fixes:
Our nationally deployed technicians use CAYE Technologies telemetry to diagnose and often resolve issues online, without the need for a site visit. This reduces disruption to your operations and accelerates fix times. - National Reach:
Whether your machine is in a bustling metro location or a remote regional venue, our technicians can access critical machine data and deliver support instantly from anywhere around the nation. - Enhanced Efficiency:
With remote access to detailed machine diagnostics, our service teams can ensure the right parts, tools, and expertise are dispatched to site if required eliminating unnecessary delays and improving first-time fix rates.
In Summary:
CAYE Technologies’ telemetry platform is a smarter, faster, and more predictive way of managing your coffee solution. It delivers operational confidence to our customers, empowers data-driven decisions, and ensures Ai Coffee Solutions provides world-class support, wherever you are.
With CAYE Technologies, you don’t just react — you stay ahead.
Tailored maintenance to suit your needs
Let us work out the best coffee solution for your business
SuperMix Milk
Frothing Technology
Hot and cold milk foam, one-touch silkiness.
AccuPowderWeigh
Ground Coffee Weight Control System
Precision in every brew, excellence in every detail.
